Entries from 2016-06-01 to 1 month

Wallace Associates - Communication Skills

Assertive Behaviour This programme enables you to state confidently what you believe to be important without being hostile or demanding. Being assertive builds the self-confidence which gives you great advantages in the workplace and in yo…

Wallace Associates - Coaching For Performance

This programme enables you to become a much better manager by using the coaching skills of asking questions, listening and engaging in dialogue. It is a level 1 programme for managers and supervisors who are new to coaching. The aim is to …

Wallace Associates - Working Through Change

This programme enables you to develop a positive mindset and improve your readiness for change. It shows you how to be more resilient in ambiguous, challenging settings and work confidently through change. You will learn how to adapt to th…

Customer Service - Wallace Associates

CARE Customer Service This programme enables you to understand “moments of truth” and deliver great customer service. It is designed for customer service staff who have face-to-face interaction with clients. Most of the skills are also val…

This programme enables you to build a culture of professional development in your company. The aim is to provide you with the confidence to guide your team members to build their own career goals and motivation to achieve them. You will le…

Wallace Associates - Career Development

This programme enables you to build a culture of professional development in your company. The aim is to provide you with the confidence to guide your team members to build their own career goals and motivation to achieve them. You will le…

Wallace Associates - Specialist Skills Programmes

If you have already completed the MDS Core Leadership Programmes you will be keen to develop specific management and leadership skills to a deeper level. This series consists of more than 30 programmes in 23 subject areas. The alphabetical…

About HRM3 - Wallace Associates

OUR VISION The Human Capital Solutions Provider in Asia. OUR MISSION Established in 2000, HRM3 Asia aims to partner our customers to anticipate and respond to changes with the right Human Capital Solutions. OUR SERVICES Our services includ…